Shipping policy

Last updated: June 2026

At Tajseem, we aim to ship orders as quickly as possible while providing clear information about delivery and shipping timeframes.

Order processing time

  • In-stock products are prepared and shipped within 1 to 3 business days.
  • Printers and large devices may require additional time for preparation and packaging.
  • Products or printers available for pre-order are shipped after they become available from the supplier. The expected supply date is shown on the product page or confirmed with the customer.

Delivery time

Delivery time depends on the city and selected carrier and is usually between 1 and 5 business days after the order ships.

Shipping charges

  • Free shipping may be available for certain products or eligible orders.
  • If shipping charges apply, they are calculated and displayed clearly before payment is completed.

Shipping information

The customer is responsible for entering accurate shipping information, including:

  • Full name
  • Mobile number
  • National address
  • City and region

Tajseem is not responsible for delays caused by incorrect or incomplete information.

Shipping delays

Delivery schedules may be affected by:

  • High carrier demand
  • Weather conditions
  • Public holidays
  • Supply delays from the manufacturer

In these cases, the customer will be informed when necessary.

Receiving your order

Please inspect the shipment upon delivery and confirm that the packaging and product are intact. If there is visible shipping damage, contact us within 48 hours of delivery and provide photos showing the condition.

Contact

For questions about shipping or orders:

Email: info@tajseem.sa

Location: Riyadh, Saudi Arabia