Terms of service

Last updated: June 2026

Welcome to Tajseem. By using this website or completing a purchase, you agree to comply with the following terms of service.

1. Acceptance of terms

By visiting the website, creating an account, or completing an order, you confirm that you have read, understood, and agreed to these terms.

2. Products and prices

  • We strive to provide accurate product, price, and specification information.
  • Prices, offers, specifications, or availability may be changed at any time without prior notice.
  • Tajseem may cancel an order that contains an obvious pricing or description error.

3. Orders and payment

  • An order is considered confirmed after payment is completed or the order is confirmed, depending on the payment method used.
  • Tajseem reserves the right to cancel or refuse an order if incorrect information or unlawful activity is suspected.
  • The customer must verify that their information is correct before completing the order.

4. Shipping and delivery

All shipments are subject to the shipping policy published on the website. Delivery time varies according to the product, city, and product availability.

5. Returns and exchanges

All return and exchange requests are subject to the return and exchange policy published on the website.

6. Printers and electronic devices

  • Printers or devices cannot be returned after the box has been opened or the product has been operated, except when a verified manufacturing defect exists.
  • Warranty cases are handled according to the policy of the manufacturer or authorized supplier.

7. Customized products

Products manufactured, designed, or printed to the customer’s specifications cannot be returned or cancelled after production has started.

This includes:

  • 3D printing services.
  • Customized models.
  • Customized awards and gifts.
  • Products bearing custom names or logos.

8. Intellectual property

All website content, including images, text, designs, logos, and visual elements, is owned by Tajseem or used with permission from its owners and may not be reused or copied without prior approval.

9. Limitation of liability

Tajseem is not responsible for:

  • Misuse of products.
  • Errors resulting from incorrect installation or operation.
  • Delays caused by carriers or circumstances beyond our control.
  • Any indirect damage resulting from use of the products.

In all cases, the store’s liability is limited to the value of the product or service covered by the order.

10. Changes to the terms

Tajseem may amend or update these terms at any time. The version published on the website is the applicable version.

11. Governing law

These terms, orders, and commercial transactions are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.

12. Contact

For questions or comments:

Email: info@tajseem.sa

Location: Riyadh, Saudi Arabia

Store name: Tajseem